Fitness Center Safety Guidelines and Information

We will be updating this page often as information continues to evolve. Please make sure to check back often and stay informed.

• Phased Reopening Toggle

  We have worked hard to prepare a phased re-opening plan for our 30,000-sf Fitness Center that we have presented to campus leadership. Our plan, carefully developed to ensure a safe experience for all and in compliance with all state and regulatory agencies, includes capacity limits to ensure that social fitnessing can be maintained throughout each phase. Our plan includes the following summarized phases:

  Phase I: Fitness Center access for one-on-one personal training only (existing member clients only), with no access for general members.

  Phase II: Fitness Center access to include the addition of massage therapy and general member workout sessions based on 60-minute reservations.

  Phase III: Fitness Center access to include the addition of limited studio use for group exercise classes and use of the pool and hot tub.

• Member Safety Guidelines Toggle

  Responsible social fitnessing plays a vital role in maintaining a safe experience for all. Please make sure that you read and understand the following information prior to your visit. We require all members to adhere to the following safety guidelines while at AHWC:

  DO NOT come to AHWC if:

  • You are ill or feel sick (cough, fever, respiratory symptoms).
  • You are under quarantine, have had close, unprotected contact with anyone who has tested positive for COVID-19 or is presumptive positive within the last two weeks, or is awaiting test results while they had symptoms or in the two weeks before they began showing symptoms.
  • You have traveled outside of the U.S. in the last month.

  Prior to Visiting AHWC:

  • Members must reserve time for all activities in the center, including open gym time, group exercise classes, and pool and hot tub use through the member app or website portal. At this time, we ask that you limit your open gym time to 60 minutes per day and keep your visits to the center to 90 minutes total. You may now schedule an additional 30 minutes of time to occupy other areas, such as the pool or hot tub. For example: 60 minutes of open gym time, plus 30 minutes in the hot tub; 30 minutes in the hot tub, plus a 50-minute massage; 60 minutes in a GEX class, plus 30 minutes in the pool; etc. A new sticker system is now in place to assist in tracking the reserved use of the Fitness Center.
  • Reservations can be made beginning 24 hours in advance. Appointments for personal training or massage must be made individually with the personal trainer or body work therapist prior to coming to the center. For instructions for reserving workout time on the member app or website portal, click here.
  • Enter through the east (main) entrance on Racine Street only and exit through the north, south, or southeast exits.
  • Be prepared to respond to screening questions and have your temperature taken upon entry.
  • Be prepared to bring your own mask to wear while in the center. All members are required to wear either a surgical or fabric mask while in the center. Bandanas, neck gators, masks with valves, and face shields are no longer considered acceptable. For more information about how to select, wear, and clean your mask, please review the CDC COVID-19 Resources Page.
  • Day lockers are currently available on a first come, first served basis on the first floor. If you prefer not to use a day locker or one is not available, please either leave your belongings in your car or keep them with you while you are in the Fitness Center. Members with existing rented lockers should not utilize the day lockers. Members should slide the locker tag to “dirty” when finished. Fitness floor staff will sanitize lockers after each use.
  • Day lockers are now available in a limited capacity in the locker rooms. Available lockers are left ajar — please sanitize your locker using a spray bottle and cloth provided (located on the locker room shelves) before AND after use. After you’re finished and you’ve cleaned the locker, please leave the door ajar to indicate that the locker is available (avoid touching the handles if possible). Please make every effort to maintain social distance from other members while accessing the lockers.
  • While we welcome all of our members back to the Fitness Center, your safety is of paramount concern to us. We want to remind some of you who are at higher risk for severe illness related to COVID-19, including, but not limited to, older people (over age 65), people with chronic medical conditions, and people who are immunocompromised, to please consider the risks and benefits before coming back to the center. While risk begins to rise over age 65, it rises further for those over 70, and further still for those over 80. We will leave the judgement to you about what is best, we do not restrict the use of the Fitness Center by age.

  Visiting AHWC:

  • Everyone must a wear a mask at ALL times while in the center. Face shields are NOT acceptable forms of face coverings. We are guided by campus and CDC policies regarding face coverings and ask that all patrons using the facility wear either a surgical or fabric mask. Bandanas, neck gators, masks with valves, and face shields are no longer considered acceptable.
  • All members must sign an updated liability waiver at the front desk prior to entering the fitness center for the first time.
  • Adhere to social distance markers in the lobby and social fitnessing guidelines while on the fitness floor. Maintain at least six (6) feet between you and others when possible at all times.
  • Please use the stairs if you are able. Elevators are only available for four (4) people at a time for those that are unable to use the stairs.
  • No gathering or consumption of food is allowed in the lobby.
  • Water bottle filling stations inside the Fitness Center may be used to fill your water bottles, however, water fountains with mouth spouts are currently not in use.
  • Apply hand sanitizer upon entering the fitness floor, prior to starting your workout.
  • Adhere to arrows indicating directional flow and right of way on stairs
  • Only use open (unmarked) equipment—do not adjust equipment markers.
  • Limit time on cardio equipment to 30 minutes when others are waiting.
  • Limit time on strength equipment when others are waiting.
  • No “working-in” sets with other exercisers.
  • Wipe down all equipment when you are finished (all touch points).
  • Respect signage regarding areas that may be closed or at capacity.
  • Practice frequent hand washing (for at least 20 seconds per time).
  • Avoid touching your eyes, nose, and mouth.
  • Spray and wipe surfaces in shower stall when done (cleaner and cloths are available at the front desk). Please deposit the cleaning cloth in the designated receptacle in the locker room and the spray bottle must be brought back to the front desk.
  • Day lockers are currently available on a first come, first served basis on the first floor. If you prefer not to use a day locker or one is not available, please either leave your belongings in your car or keep them with you while you are in the Fitness Center. Members with existing rented lockers should not utilize the day lockers. Members should slide the locker tag to “dirty” when finished. Fitness floor staff will sanitize lockers after each use.
  • Day lockers are now available in a limited capacity in the locker rooms. Available lockers are left ajar—please sanitize your locker using a spray bottle and cloth provided (located on the locker room shelves) before AND after use. After you’re finished and you’ve cleaned the locker, please leave the door ajar to indicate that the locker is available (avoid touching the handles if possible). Please make every effort to maintain social distance from other members while accessing the lockers.

• Specific Area Guidelines Toggle

  Please read through the following usage and safety guidelines for specific areas throughout the Fitness Center:

  • Cardio Equipment (First and Second Floors) – Every other machine is closed. Must be cleaned after each use.
  • Open Stretch Area – Floor is marked with six (6) square feet sections. Any equipment used must be cleaned after each use.
  • Free Weight Area – All equipment is spaced six (6) feet apart or closed. Floor is marked for waiting area. All equipment must be cleaned after each use.
  • FIT Lab – Limited to eight (8) people at a time. Floor is marked with eight (8) square feet sections. TRX is limited to one (1) person at a time. All equipment must be cleaned after each use.
  • TRX Area – Limited to one (1) person at a time. Must be cleaned after each use.
  • Strength Machines – All equipment is spaced six (6) feet apart or closed. Must be cleaned after each use.
  • Functional Corner (Second Floor) – Floor is marked for six (6) feet spacing. All equipment must be cleaned after each use.
  • Pilates Table – Limited to one (1) person at a time. Must be cleaned after each use.
  • Track – Middle lane is closed.
  • Assessment Room – Closed at this time.
  • Pool – The pool is limited to two (2) members at a time. Members must wear their masks prior to entering the pool and when exiting the pool. Pool reservations are scheduled in 30-minute blocks and may be reserved on the member app or online portal. Please only reserve the time you intend to utilize the pool and limit your reservation to two (2) 30-minute blocks during off-peak hours. During peak hours (11:00am – 1:00pm and 4:00pm – 7:00pm, Monday through Friday), reservations may NOT exceed one (1) 30-minute block. Aqua classes are not currently available.
  • Hot Tub – The hot tub is limited to one (1) member at a time. Members must wear their masks prior to entering the hot tub and when exiting the hot tub. Hot tub reservations are scheduled in 30-minute blocks and may be reserved on the member app or online portal. Please limit hot tub reservations to one (1) 30-minute block per day.
  • Steam Rooms and Saunas – Closed at this time.
  • Studio 1 (First Level, Studio Group Cycling Bikes) – Members may utilize Studio 1 during scheduled open gym time on a walk-in basis (reservations are not required). No more than four (4) members may be in the studio at one time. Members must practice social fitnessing and wipe down the entire bike when finished. The studio door must remain open at all times for air circulation. Audio cabinets will remain locked. All other guidelines posted at the studio entrance must be followed.
  • Studio 2 – Closed at this time.
  • Studio 3 (Lower Level) – Members may utilize Studio 3 during scheduled open gym time on a walk-in basis (reservations are not required). Studio 3 is NOT available during scheduled class times. No more than six (6) members may be in the studio at one time. Both studio doors must remain open at all times for air circulation. Audio cabinets will remained locked. All other guidelines posted at the studio entrance must be followed.
  • First Floor Day Lockers – Day lockers are currently available on a first come, first served basis on the first floor. If you prefer not to use a day locker or one is not available, please either leave your belongings in your car or keep them with you while you are in the Fitness Center. Members with existing rented lockers should not utilize the day lockers. Members should slide the locker tag to “dirty” when finished. Fitness floor staff will sanitize lockers after each use.
  • Locker Rooms – Every other sink is closed. Hair spray, deodorant, and hair dryers are currently unavailable. Showers must be cleaned following each use (cleaner and cloths are located at the front desk). Day lockers are now available in a limited capacity in the locker rooms. Available lockers are left ajar—please sanitize your locker using a spray bottle and cloth provided (located on the locker room shelves) before AND after use. After you’re finished and you’ve cleaned the locker, please leave the door ajar to indicate that the locker is available (avoid touching the handles if possible). Please make every effort to maintain social distance from other members while accessing the lockers.

• Group Exercise Guidelines Toggle

  All members must adhere to the following safety and reservation guidelines for in-person group exercise, including GEX classes, FIT Groups, and semi-private training:

  • In-person group exercise classes are limited to six (6) members per class. All participants must adhere to social distancing protocols and markers. Please follow group exercise instructors’ direction regarding equipment and movement throughout the studio. Fitness Center staff will clean all equipment after use. While yoga mats will be available, we strongly encourage members to bring a personal mat to use in mat-based classes (yoga, Pilates, BODYFLOW). At this time, due to space restrictions, group exercise classes will only be conducted in Studio 3.
  • Access the in-person group exercise class schedule and make your reservation up to 24 hours in advance through the member app or online portal. Reservations are required for ALL in-person classes. You may only make ONE reservation for any specific time period, i.e. you may NOT register for a class and open gym time during the same time period.
  • All classes will continue to be streamed virtually. Please reference our updated group exercise schedule to plan your visit. You may continue to use your virtual access code to access our virtual classes. Please Note: Reservations are NOT required if you plan to participate virtually via Zoom.
  • FIT Groups and semi-private training are also limited to allow for appropriate social distancing and require a reservation. Please contact your trainer or Tim Holan, Assistant General Manager of the Fitness Center, for scheduling at Timothy.holan@cuanschutz.edu.

• Massage Guidelines Toggle

  All Integrative Bodywork (massage and Aston Kinetics) clients and team members are required to follow all center safety guidelines and procedures. Additional massage-specific guidelines and information include:

  • All scheduled appointments will be spaced out 15 minutes or more to allow for extra sanitization measures.
  • To allow for increased air flow, we have temporarily moved the location of our massages. After you check in with the front desk, your therapist will meet you in the lobby area and escort you to your room.
  • Face masks are required for both you and your therapist for the duration of each session. Please contact your therapist if this will presents a potential problem for you.
  • To schedule a massage appointment, call our Front Desk at 303-724-9339, use the Integrative Bodywork form on the website or contact your therapist to make an appointment directly.
  • For Aston Kinetics inquires or to schedule an appointment, email Amanda.farasat@cuanschutz.edu.

• Additional Safety Measures Toggle

  We have implemented the following safety measures to keep members, visitors, and our staff safe:

  General Social Distancing Protocols:

  • We have limited our hours of operation, as well as maximum capacity limits for staff and members.
  • General member workout scheduling, reservation system, and check in is implemented through the member app and website portal.
  • Touchpoints are minimized throughout the center, including at check in.
  • Social distancing precautions will be observed in the center—markers and signage are placed throughout to guide and remind.
  • Social fitnessing protocols are in place, including equipment spacing (every other machine is closed to allow for six feet of space) and usage. Floors are marked off with six feet sections.

  Additional Cleaning and Sanitization Measures:

  • Increased equipment cleaning by staff. Members are also responsible for wiping down all equipment when you are finished (all touch points).
  • Additional daily sanitization protocols are in place.
  • Additional hand sanitizer and equipment wipes are readily available through the center.

  Staff Safety:

  • Staff are directed to work from home when possible and high-risk staff remain on remote work.
  • Staff must follow CU Anschutz Medical Campus safety guidelines, including a daily reporting and screening process prior to coming to AHWC.
  • A dedicated COVID-19 Coordinator and specified administrative staff are responsible for enforcement, screening, monitoring, social distancing, and PPE protocol adherence.
  • All staff are required to wear masks while at the center.
  • Plexi barriers are placed at the front desk and at the membership desk.

• Member Virtual Resources Toggle

  Stay active from anywhere! If you are not quite ready to come back to AHWC or if we are not yet able to fully accommodate your needs, that doesn’t mean you can’t keep up with a healthy fitness routine. Take advantage of our member resources, including workouts and tips from your favorite trainers, mindfulness videos, self-massage techniques, recipes, and more on our Health and Wellness Resources page. Please contact us at Membership@anschutzwellness.com for other member options and solutions to fit your needs.

  Virtual Group Exercise Classes – Contact us if you did not receive the password for our class schedule. All classes are conducted via Zoom.

  At-Home Workouts – Workout with some of your favorite trainers with these workouts that can be done anywhere.

  Virtual One-on-One Personal Training – Sign up now for our Intro Pack ($199), which includes a Wellness Assessment and three sessions, customized to help you achieve your personal fitness goals. The Virtual One-on-One Personal Training Intro Pack is only available for new clients only.

  Virtual FIT Group – Included as part of our GEX schedule (via Zoom), train with a small group in our Functional Innovative Training Groups, held on Mondays, Wednesday and Fridays at 6:00pm.

  Mindful Mondays with Dr. Liz – Join Dr. Elizabeth Chamberlain, Psychologist at the CU Wellness Center at AHWC for mindful reminders and practices.

  Self Massage – Join our Integrative Bodywork Team for a series of self-massage tips and techniques to relieve common trigger points.

  Nutritious Recipes – Check out our portfolio of healthy, nutritious, and easy-to-make recipes from our AHWC dietitians.

  Culinary Medicine Cooking Classes – Join our registered dietitians each Tuesday night to explore meal planning, new recipes, and the latest nutrition research. Contact us if you did not receive your member code.

• Membership FAQs Toggle

  What are the Fitness Center hours?

  The Fitness Center’s hours are currently Monday – Thursday from 5am-9pm, Friday from 5am – 8pm, and Saturday and Sunday from 7am-2pm.

  Do I have to make a reservation to workout or can I walk in?

  We strongly suggest making a reservation to ensure availability. If you choose to walk in, you may be allowed to use the Fitness Center based on capacity, but are not guaranteed workout time. You may also call ahead to the front desk and inquire about reservation availability prior to arriving. In these cases, we will manually add you to our reservation system. Reservations are open 24 hours in advance. All 60-minute workouts begin and end on the quarter hour. At this time, we ask that you limit your open gym time to 60 minutes per day and keep your visits to the center to 90 minutes total. For instructions for reserving workout time on the member app or website portal, click here.

  Can I workout/make a reservation more than once per day?

  At this time, we ask that members limit their gym time to once per day. We are closely monitoring usage and may change this policy as our processes evolve.

  What types of face coverings are acceptable when visiting AHWC?
  Face masks/coverings that cover the nose and mouth, while secured under the chin, are mandatory to enter AHWC and must be worn at ALL times. Patrons using the facility must wear either a surgical or fabric mask. Bandanas, neck gators, masks with valves, and face shields are not considered acceptable. Face shields (typically do not enclose around the nose and chin) alone are NOT acceptable. See CDC recommendations for how to select, wear, and clean your mask here.

  Will I be able to use a locker?

  Day lockers are available on a first come, first served basis on the first floor. Day lockers are now available in a limited capacity in the locker rooms. Please see locker safety protocols in the “Specific Area Guidelines” dropdown. If you prefer not to use a day locker or one is not available, please either leave your belongings in your car or keep them with you while you are in the Fitness Center. Members with existing rented lockers should not utilize the day lockers.

  Will I be able to shower?

  Yes, members may use the showers, but you must keep all of your belongings with you in the shower stall, as lockers are not available. In order to use the showers, you must take a spray bottle (filled with an alcohol sterilizing solution) and cleaning cloth from the front desk to clean the shower after use. The spray bottles help us limit the number of patrons in each locker room. After showering, you must spray and wipe down all high touch surfaces to protect the next user. Cleaning cloths should be deposited in designated receptacle in the locker room and the spray bottle must be brought back to the front desk.

  What is the current status of my membership?

  All member dues billings, as well as other billings for any other recurring fees for service were suspended through our reopening. You may continue to suspend/freeze your membership, at no cost, for up to six months, at which time we will reevaluate our freeze policy. Because we were unable to serve you for the second half of March, no member dues were charged until July 1, 2020. Unless you proactively froze your account, your member dues were charged on or around July 1, 2020. For any questions related to billing, please contact Tamika Lewis at Tamika.lewis@cuanschutz.edu. For other membership inquiries, please contact membership@anschutzwellness.com.

  What if I am not comfortable coming back to AHWC even after it is open?

  It is important that you do not come back to the center until you feel comfortable. Please refer to our guidelines and protocols that are in place to keep you, our visitors, and staff safe. In the meantime, please take advantage of our health and wellness resources listed on the “Member Virtual Resources” dropdown menu on this page or contact us at membership@anschutzwellness.com for other member options and solutions to fit your needs.

  Why haven’t I received information from the center about my membership or the building opening status?
  All members should receive our monthly member newsletter and other email communications. If you have not been receiving our information, often we have found that members have unsubscribed in the past or that emails are going to a spam/junk folder (please update your setting to receive email from membership@anschutzwellness.com and info@anschutzwellness.com). If you have not been receiving our emails or would like to re-subscribe, please contact us at membership@anschutzwellness.com.

  What if I have other questions?
  Please contact us at membership@anschutzwellness.com or 303-724-WELL (9355).