First Time Logging In:

1. Visit https://ahwc.clubautomation.com

2. Click on the “Access My Account” button under the “First time here?” header.

3. You will be promoted to enter/verify basic information about yourself (fields marked with asterisks are required) and review and approve the center’s liability waiver.

4. The email address you enter and password you choose will be your login information moving forward—please save this information.

5. Confirm or enter a credit/debit card on file. As a reminder, your card on file is charged for your membership on or around the first day of the month.

Returning Login:
1. Enter your username (your email address) & password in the “Login to ahwc” box.

Note: If you have any problems accessing your account, select “forgot your password?” & a new verification link will be sent to your email.

Log In Now

From the Home page, click View My Info in the left-hand menu.

To make changes to the personal information on your account, click the small Edit link on the right side of the Personal Information section. Here you will be able to edit your email, phone number and address.

Click Save Changes when you are ready to save your information.

Note: If you are the primary user on the account, you may be able to edit other member profiles in your account by clicking the down arrow next to your name. Need to make changes to your name? Contact our membership team.

Click Group Activities in the left-hand menu on the home page. This will take you to list of available classes and a filtering tool at the top of the list. If you use the filter, be sure to click “Search Classes” to refresh the list. You can also click the By Class or By Date tabs at the top-left to sort the list results.

Once you have found the type of class you want to reserve, click the name of the class or the Learn More button to the right. You will be directed to a page with a list of all the upcoming dates and times for that class type.

Scroll down the page (if necessary) to find the exact date and time you want. Then, click “Sign Up” to the right of that class time, under the Register column. When you click “Sign Up,” a pop-up will appear. Confirm your selection and click “Register.”

From the Home page of the portal, click “Pay My Bill” from the left-hand menu.

If you have not yet added payment information, you may see the following message: “Looks like you do not currently have a form of payment specified for your house account. Click here to fix this problem.” Click the hyperlink and follow the further instructions.

If you have already added payment information, you can follow the steps under the “Pay My Bill” section to make a payment.

Note on memberships: as a reminder, your card on file is charged for your membership on or around the first day of the month.

Update Your Billing Information

From the Home page of the portal, click “View My Info” from the left-hand menu.

On the right side of the Billing Information section, click the small Edit link. Then, edit your information and click Save Changes.

 

As of Jan. 2, 2022, virtual access codes are no longer be required, and GEX Zoom links are accessible from the member portal. At the start of each month, updated zoom links will be posted to the Club Announcement section of the portal, which is visible on the portal Home page (see screenshot below). You may want to bookmark these links for easy access.

Zoom links are now associated with studio spaces, as follows:

• Studio 3 (High Energy Studio) – Zoom link for Studio 3 includes our cardio and other high energy live-streamed classes, such as Cardio HIIT, BODYPUMP and CORE.
• Studio 2 (Mind/Body Studio) – Zoom link for Studio 2 includes our mind/body live-streamed classes, such as Yoga, Essentrics and Pilates.
• Studio 1 (Cycling Studio) – Currently, our cycling classes are in person only.

For example: to join BODYPUMP with MaryLauren at 4:30 p.m., access the class with the Studio 3 Zoom link, then if you want to join Daniel for Hatha Yoga at 5:30 p.m., use the Studio 2 Zoom link. Please note: if you join any class a few minutes prior to the start time, you may see the end of a previous class.

As a reminder, you can view the class schedule and register for classes through the member portal. All class studio locations are listed in the descriptions of the portal.

1. Click Classes from the Home Page or the Explore page. The Classes page will display a daily list of Group Exercise classes. You can slide the date picker to view days in the future. Scroll down the page to view all of the search results for a given date.

3. Select a Class by tapping it in the list. This will open up class details. You will have the open to Favorite a class (saving it to your Favorite lists), Add it to your Calendar, or Share it. To sign up for a class, click Sign Up at the bottom of the page.

4. Select participants (if applicable).

5. Review the details of the class on the confirmation page. If you wish to finish signing up, click the Confirm button at the bottom of the screen.

Note: after you successfully sign up, the option to Edit Registration may appear. Clicking this button will let you manage your registration for that class.

1. From the home page, click Profile at the bottom of the screen.

2. Click Payment Methods.

3. Add or edit payment methods by following the prompts on screen.

To get the best member experience, we strongly recommend opting into SMS and/or Push notifications. Critical building information will be shared through these channels.

1. From the Home page, click Profile at the bottom of the screen.

2. In the upper right corner of the page, click the small gear icon. This will open Settings.

3. Under the list of Settings, please click Notifications.

4. Toggle the button on the right to enable or disable Push Notifications.

Note: you must log in through the online portal to change email or SMS notifications.

As of Jan. 2, 2022, virtual access codes are no longer be required, and GEX Zoom links are accessible from the member app! At the start of each month, updated zoom links will be posted to the “What’s Happening” section of the app, which is visible on the Home page (see screenshot). You may want to bookmark these links for easy access.

Zoom links are now associated with studio spaces, as follows:

• Studio 3 (High Energy Studio) – Zoom link for Studio 3 includes our cardio and other high energy live-streamed classes, such as Cardio HIIT, BODYPUMP and CORE.
• Studio 2 (Mind/Body Studio) – Zoom link for Studio 2 includes our mind/body live-streamed classes, such as Yoga, Essentrics and Pilates.
• Studio 1 (Cycling Studio) – Currently, our cycling classes are in person only.

For example: to join BODYPUMP with MaryLauren at 4:30 p.m., access the class with the Studio 3 Zoom link, then if you want to join Daniel for Hatha Yoga at 5:30 p.m., use the Studio 2 Zoom link. Please note: if you join any class a few minutes prior to the start time, you may see the end of a previous class.

As a reminder, you can view the class schedule and register for classes through the member portal and app. All class studio locations are listed in the descriptions of the portal and app.